What's the difference between each pole finish?
Chrome – The industry standard finish and a good all-rounder for all levels of skill/experience. High grade steel poles are coated in Chrome and polished to a high finish.
Stainless Steel – A great alternative to Chrome or Brass and very hard wearing. Stainless Steel poles are polished to a mirror finish. Also good for polers with nickel allergies and ideal for commercial environments (studios and gyms) with a lot of polers!
Brass – Great in hotter climates as the grip factor increases with the ambient temperature and the perfect choice for polers with nickel allergies.
Titanium Gold – Chrome poles are taken and electronically coated with the finish for an enhanced grip.
Powder Coat (Black, Pink & White) – Useful for people who struggle to grip standard metal poles. Very high grip factor! Steel poles are powder coated and baked to seal the finish. Available in black, white and hot pink!
Silicone (Black & Pink) – The ultimate easy grip pole! Minimal skin to pole contact needed. Steel poles have a silicone sleeve attached to the surface of the pole. Available in 45mm pole diameter only.
Chrome – 40mm and 45mm – Steel core with Chrome coating applied
Stainless Steel – 40mm and 45mm – Highly polished Stainless Steel pole
Brass – 40mm and 45mm –Brass tube.
Titanium Gold – 40mm and 45mm – Steel core with Chrome coating that is then electronically treated to give the Gold finish with additional grip
Powder Coat (Black, White and Pink) – 40mm and 45mm – Steel core with a powder coat layer baked on
Silicone (Black and Pink) – 45mm – Steel core with a 5mm thick silicone sheath glued to the pole
How many people can use an XPERT Pro at once?
A maximum of two people can use a XPERT Pro pole at one time
I have set up the XPERT/XPERT Pro set and the spin is uneven - what is wrong?
Check your manual first! The most common cause for this is the positioning of the ceiling dome and base, see pages 11-13 of your manual. Firstly, the dome must be positioned directly underneath a ceiling joist - with the joist lined up to run down the center of the dome. If the dome is off-center to the joist it will push up on one side when installed and cause an uneven spin.
Secondly, the pole must be completely vertical - so the base must be positioned correctly underneath the dome. Use a spirit level if you are unsure if your pole is straight.
Can I use my pole on slanted ceilings?
If you have slanted, vaulted or cathedral style ceilings you can use our XPERT or XPERT Pro poles. This can be done by purchasing a vaulted ceiling mount.
Unfortunately, SPORT poles do not have this option.
What comes in the XPERT Pro kit?
1 x XPERT Pro A pole, 1x XPERT Pro B pole, 1 x 250mm extension, 1 x Top Insert, 1x 125mm extension, 2 x 200mm X-JOINT (3 x 200mm X-JOINT's in a 40mm pole set), 1 x 180mm X-JOINT, base, upper dome, instruction manual and a 6mm Hex key.
How do I add an extension?
How do I measure my floor to ceiling height?
How do I locate joists?
Joists can be located by either tapping across the ceiling with a knuckle or with an electronic stud finder. With a knuckle you tap across until a more solid sound is heard - this is a joist or beam. A hollow sound is the space between the joists. A stud finder will locate the joist electronically (see what is a stud finder).
What's the size of the upper dome/base?
SPORT (NS) upper plate = 230mm
SPORT (NS) base plate = 230mm
XPERT (NX) upper dome = 380mm
XPERT (NX) microbase = 120mm
XPERT Pro (PX) upper dome = 280mm
XPERT Pro (PX) base = 120mm
Do you have spare/replacement screws?
Yes, if you should need a replacement screw(s) for any X-POLE product, please contact our technical team on 0044 (0)208 449 4400 or at [email protected] for advice.
X-STAGE/X-STAGE Lite (NST03/NST03LT)
A-pole retaining screws – 3 x M8 x 8
Static/Spinning – 2 x M10 x10
Bearing locking screws - 3 x M10 x 8 (Domed)
(NST02 - 3 x M10 x 8 Flat)
Bearing locating 1 x M6 x 5
Adjuster locking screws – 3 x M10 x 8
Static/Spinning – 2 x M10 x 10
XPERT Pro (PX)
Adjuster locking screws – 3 x M10 x 8
Pre-2014 XPERT (XX)
Adjuster locking screws – 3 x M8 x 8
Static/Spinning – 2 x M8 x 10