As we get closer to the peak of the festive season, demand for products is increasing day by day. Logistic and courier networks are being stretched to the point of failure. Industry experts predict up to 592 million parcels will be sent in the UK in the weeks before Christmas.
UK ports are in a state of crisis trying to deal with significantly increased demand for space and empty containers to insert back into the shipping process. As a result, supply lines are being drastically affected.
We advise our customers that while we and our logistics partners are working hard to ensure prompt delivery, there are likely to be significant delays. We regretfully announce that as of today (Friday 11th December), we cannot guarantee any new orders or existing backorders placed will be delivered in time for Christmas. Of course, we will continue to accept and process orders as normal and dispatch orders as soon as stock becomes available.
The X-POLE UK and Europe office will be closed for Christmas from Wednesday, December 23rd and reopen on Monday 4th January 2021. Any orders placed during this time will be processed on our return to the office.