ig news and something to smile about in these trying times; we will be receiving stock drops throughout May and June and we will resume shipping in the United Kingdom and Europe (with the exception of France) by the 12th May.
We will be fulfilling existing paid pre-orders on a first come, first served basis and then start processing new orders.
Now is the time to order your favourite X-POLE items to avoid disappointment, beat the lockdown blues and stay on top of your game or just have a hell of a lot of fun with your new purchase! Don’t forget to tag us on Facebook, Instagram and Twitter if you’re posting about your new item, we love to feature our brilliant customers in our feeds!
With lockdown procedures varying from country to country, we and our courier partners will try our best to deliver items, but we appreciate your patience and understanding during these unprecedented times.
Once an item has been dispatched, you will receive a notification from UPS, which can sometimes end up in your junk mail folder, so please keep an eye out, as the email will have your tracking number, which allows you to follow the progress of your order once it has left our warehouse.
There is a limited amount of technical support available from [email protected]; why not check out our FAQ’s, technical support page or YouTube channel for manuals, trouble shooting and instructional videos in the meantime.
Enquiries regarding orders can be directed to [email protected], our friendly and knowledgeable team will endeavour to respond within 48-72 hours.
Stay safe, stay home and stay well!
The X-POLE Team
Joey heads up the UK and European marketing efforts for X-POLE (www.x-pole.co.uk). He is a career marketer, with previous experience at some of the biggest global brands and award winning marketing agencies. His expertise stretches across creative strategy, digital marketing, public relations and marketing communications.