FAQ & Information

Our US site, www.xpoleus.com, accepts US Dollars

Yes, we accept Euros and you can pay in this currency when checking out.

In the UK, pending stock availability, you can expect your item to be delivered within 1-2 business days. In Europe, pending stock availability, you can expect your item to be delivered within 2-5 business days. In certain circumstances, where there is customs clearance required, delivery can take up to 10 business days, pending stock availability and local customs clearance rules.

Yes. We offer 0% deposit, interest free finance plans over 6, 10 and 12 month periods from our finance partner, Divido.

No, we do not offer an upgrade service.

The X-POLE X-FLY flying pole weighs approximately 18kg

The X-POLE LyraPole weighs approximately 15kg

X-POLE hoops weigh approximately 15kg

The X-POLE A-FRAME weighs 35kg

The X-POLE X-STAGE weighs 100kg. The X-STAGE Lite weighs 75kg.

The X-POLE XPERT Pro weighs 21kg

The X-POLE XPERT weighs 21kg

The X-POLE SPORT weighs 18.5kg

Our boxing differs depending on the product, here is a list of the different box sizes:

A-FRAME: L – 1600MM H – 250MM D – 250MM
SPORTS: L – 1150MM H – 245MM – D – 85MM
XPERT/XPERT PRO: L – 1170MM H – 450MM D – 125MM
X-STAGE: L – 950MM H – 410MM D – 250MM
X-STAGE LITE: L – 1015MM H – 315MM D – 205MM
X-STAGE PLATES: L – 750MM H – 120MM – D – 830MM

Our boxing differs depending on the product, here is a list of the different box sizes:

A-FRAME: L – 1600MM H – 250MM D – 250MM
SPORTS: L – 1150MM H – 245MM – D – 85MM
XPERT/XPERT PRO: L – 1170MM H – 450MM D – 125MM
X-STAGE: L – 950MM H – 410MM D – 250MM
X-STAGE LITE: L – 1015MM H – 315MM D – 205MM
X-STAGE PLATES: L – 750MM H – 120MM – D – 830MM