FAQ & Information
Find out more about us and get any assistance you need
Safety
Can I use a home mount in my studio?
No, we advise against this and instead recommend the Ball Mount for studio use
Can I use a trapeze on an A-FRAME?
A static trapeze, with no dynamic drops is fine for use on an X-POLE A-FRAME.
How many people can use an A-FRAME at once?
A maximum of two people can use an A-FRAME at one time
How many people can use an X-STAGE/X-STAGE Lite at once?
A maximum of two people can use a X-STAGE/X-STAGE Lite pole at one time
How many people can use an XPERT Pro at once?
A maximum of two people can use a XPERT Pro pole at one time
How many people can use an XPERT at once?
A maximum of two people can use a XPERT pole at one time
How many people can use a SPORT at once?
A maximum of two people can use a SPORT pole at one time
What shouldn’t I wear?
We suggest removing any jewellery, watches and piercings before doing pole or aerial activities.
Can anyone do aerial fitness?
Yes, but if you have any concerns, please contact your doctor.
Can anyone do pole fitness?
Yes, there is no limit or pre-requisite for pole fitness. Pole exercise is extremely physical and uses muscles that you will not have used before and therefore if you are not warmed up; muscle damage, strains and injury can occur. Before using a pole it is mandatory to warm up and, after use, cool down. It is highly recommended that before you use your pole you purchase a suitable DVD to learn the basic moves or attend pole fitness classes. Never try moves beyond your ability without an instructor. If at any time whilst using your pole you feel uncomfortable, your muscles hurt, or you are short of breath – take a break. Always rest between moves & exercise sensibly, if you experience any health issues, seek medical advice. But if you have any concerns, please contact your doctor.
Do you supply screws with your mounts?
Home Mounts are supplied with 4 x 5 x 40mm. Ball mounts do not come with screws.
What screws do I need for my mount?
This will depend on what type of mount you are using and the material you are attaching your mount to. Please contact our technical team for advice on either [email protected] or 00 44 (0)208 449 4400 and select option 3.
What are the product weight limits?
Please speak to our technical team regarding weight limits or visit this page.
How much space do I need to use my X-POLE safely?
X-POLE: Beyond The Expected
Ready to go beyond your own expectations, limits, fears, boundaries and anything else holding you back? We're here for you through thick and thin, the good days and the bad days, always striving to give you the best experience possible. We're all in a race, the human race! X-POLE is for everybody; no matter what tribe or clique you identify with or belong to, we are all one people, and X-POLE is here for all of you. At home, in the gym, studio or on the go: We are X-POLE and we are here to go Beyond The Expected.
