There are some checks which you should do on a regular basis to maintain the longevity of your X-POLE: 

Visual check

Is the pole level & straight – if no, ascertain if the pole is tight – see Check Tightness of Adjuster Rod below.
If you have a ceiling dome – these are intended primarily to be used in domestic situations where the poles need to be removable. If you are using the poles in a commercial context i.e. a pole studio, you need to have the domes fixed in some way to the ceiling to ensure complete stability. This can be done with a ceiling plate – the ceiling plate is a permanent fixture which will prevent any movement of the Upper Dome when using multi-piece poles over 3.35m/11ft.

For further details please contact us on 020 8449 4400.


Loosen off & redo – must be done to each side evenly. It is important to tighten the screws progressively – alternating between the screws, tightening clockwise. This will ensure the pressure is equalised within the pole tubes.

Spin Static lock

Take out the spin/static screws – check for any rounding. If the screws are rounded out, replace immediately. Remember to fully insert the allen key (keeping it straight) into the screw before adjusting, as not doing so causes the screws to round out.

 Check Tightness of Adjuster Rod

Put pole to static. Undo adjuster screws and tighten if necessary. Due to movement, temperature, carpets, subsidence, etc. – you need to ensure that the tightness of your poles are adjusted over time. There may be no movement at all – however it is important to check each pole. It is important that you are able to loosen & tighten the adjuster yourself, without using tools or 'muscle-men'.